Privacy Policy

1. Introduction

Welcome to the Privacy Policy of Nightingale International ("Company", "we", "us", or "our"). This Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (http://nightingale-int.com) and use our services. We operate internationally, with a strong focus on Central Asia, as well as operations in the USA and the EU. We are committed to complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

For the purposes of this Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person.
• "Processing" means any operation or set of operations performed on Personal Data, whether or not by automated means.
• "Cookies" are small text files placed on your device to store information.
• "Tracking Technologies" include cookies, web beacons, pixel tags, and local storage.

2. Data We Collect

We collect and process various types of Personal Data in order to provide and improve our services. This may include:

• Data you provide voluntarily (e.g. via contact forms, newsletter sign-ups, account registrations, and comments).
• Usage data such as IP addresses, browser user agent strings, and log files, collected for analytics and to prevent spam.
• Data collected via Cookies and other Tracking Technologies (see Section 3).

We process your data based on your consent, our legitimate interests, or as otherwise permitted by applicable law. For specific purposes, we may rely on different legal bases; for example, consent for marketing communications or legitimate interest for site analytics.

Additionally, we use HubSpot to manage our contact forms, newsletter sign-ups, and chatbot functionalities. Please review HubSpot’s privacy policy at https://legal.hubspot.com/privacy-policy for further details.

3. Cookies and Other Tracking Technologies

We use Cookies and other tracking technologies to enhance your experience, analyze website usage, and support our marketing efforts. A cookie consent banner is presented on your first visit so you can manage your preferences.

The cookies we use include:

• Essential Cookies: Required for the basic functionality of our website. These cannot be disabled.
• Analytics Cookies: Used (e.g. via Google Analytics) to gather data on site usage and performance.
• Functional Cookies: Enable personalization, such as remembering language or region settings.
• Advertising/Marketing Cookies: Help deliver targeted ads and measure the effectiveness of marketing campaigns. These may be set by third parties.

4. Third-Party Services and Data Sharing

We may share your Personal Data with trusted third-party service providers who assist us in operating our website, processing payments (e.g. Stripe), analyzing site usage (e.g. Google Analytics), and managing customer interactions (e.g. HubSpot). These providers are required to comply with applicable data protection laws.

Please review the privacy policies of these third parties for additional information on their data practices.

5. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law. The retention period is determined based on the type of data and the purpose for which it is processed.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your Personal Data:

• Right to access – request copies of your data.
• Right to rectification – request correction of inaccurate or incomplete data.
• Right to erasure – request deletion of your data (subject to legal obligations).
• Right to restrict processing – request limitations on data processing.
• Right to data portability – request transfer of your data to another organization.
• Right to object – object to processing under certain conditions.

To exercise these rights, please contact us using the details provided in Section 10. Note that some rights may vary based on your location (e.g., under the GDPR or CCPA).

7. Security Measures

We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. These measures include secure server environments, encryption (e.g. HTTPS), and access controls.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

As an international company, your Personal Data may be transferred to and processed in countries outside your home jurisdiction, including the USA, EU, and Central Asia. When such transfers occur, we implement appropriate safeguards—such as standard contractual clauses or other legally recognized mechanisms—to ensure your data is adequately protected.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. When significant changes are made, we will update the "Last Updated" date at the top of this Policy and notify you through a prominent notice on our website.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Nightingale International
Contact form: Contact Us
Email: contact@nightingale-int.com